Please peruse our Frequently Asked Questions from our customers as presented below. If you still have additional questions, feel free to contact us at sales@pilatesspring.com or call us at +86 18575541790. Our team will be pleased to assist you.
Frequently Asked Questions
Have a Question or Comment?
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Can I use images from the manuals and the site to promote events?
We provide professional marketing support with all images and videos. Signup and get them now!
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Can I change the color or add my logo on the Pilates spring and accessories?
We do offer customized springs for your own brand. This includes options such as colors, strength, logo, and others.
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What delivery option are available for the Pilates springs?
We support all worldwide shipment way, which including:
- express (UPS / FedEx / DHL), usually 5-7 business days.
- air ship, usually 9-11 business days.
- boat ship, usually 35-45 business days.
Learn more on Lead time & Delivery page.
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Which type of Pilates spring should I purchase?
Access the Pilates spring page and filter the products by brand or equipment. We offer standard types for major Pilates brands.
Alternatively, contact us for assistance from real people.
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How long do Pilates spring last?
Our springs undergo tension testing one million times. Additionally, they are accompanied by a four-year rust-proof guarantee.
But for maximum safety assurance, we recommend that all of our Springs be replaced after 2 years or 3000 hours of use (whichever comes first). Learn details about our 2-year warranty.
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How can I get discount?
We provide bulk discounts for order quantities exceeding 20 pieces. Larger orders come with more favorable prices. Kindly contact us for further discussions.
