HengSheng Spring warrants and represents that the products listed below shall be free from defects in materials or workmanship for the duration of the warranty period for such product. This warranty extends only to the original Buyer. At HengSheng Spring's sole option, we will repair, replace, or refund the purchase price of any defective product covered by the foregoing warranty.

Any return of products to us pursuant to the foregoing warranty is sometimes referred to in these Terms and Conditions of Sale as a “Warranty Return.”

2 Years from date of Invoice - Pilates Springs

HengSheng Pilates Springs are limited warranty to 2 years from date of invoice, or after 3,000 hours of usage (whichever comes first) for springs used in Pilates Equipment. If, during this period, the spring is deformed, broken, rusted, or has other quality issues not attributable to human factors, we will replace or refund for the original purchaser. However, this does not apply if the spring is not used in accordance with the instructions.

90 day Warranty - Pilates Accessories

The fabric and upholstery on Pilates Accessories will be replaced if it fails under normal wear within 90 days of date invoiced. Proof of damage will be required. This warranty does not cover cuts, burns, stains, soiling, pet damage, damage to fabric caused by abrasive, corrosive or chemical cleansers, damage to fabric caused by zippers, snaps or other apparel adornments, or damage caused by other unreasonable use. If the identical fabric is not available, the Company will provide an equivalent fabric.

Exclusions
What is not covered: normal wear and tear; damage caused by failure to follow instructions, misuse, abuse, modification, unauthorized repair; scratches to the finish, or tears or indentations in the upholstery or foam, whether covered by upholstery or overmolded.

Exclusion of all other warranties: Except for the limited warranties detailed above, HengSheng Spring expressly disclaims all other warranties, whether express or implied, including any implied warranties of merchantability, quality or fitness for a particular purpose. HengSheng Spring assumes no responsibility whatsoever with respect to the use or disposition of its products by Buyer. No oral or written information or advice given by HengSheng Spring or any of its representatives shall create a warranty, whether express or implied, or in any way alter the scope of this exclusion of warranties. Some jurisdictions do not allow the exclusion of implied warranties, so the exclusions contained in this paragraph may not apply to you. In such event, any implied warranty shall be limited in duration to ninety (90) days from the date of invoice or to the minimum period prescribed by law. By accepting delivery of any product, buyer acknowledges and agrees that HengSheng Spring has made no representations or warranties, express or implied, to or for the benefit of Buyer which contradict any of the foregoing.